Nbage Terms & Conditions – A Complete and Transparent Guide for Members in Bengali

01 General Terms & Conditions

By using the nbage (bunter.click) website and its associated services, you automatically agree to these Terms & Conditions. If you do not agree, please refrain from using our platform.

These terms and conditions constitute a legally binding agreement. nbage reserves the right to amend them at any time, and a notice will be posted on the website following any changes.

1.1 Scope of Services

Nbage services include Sports Betting, Live Casino, slots, lottery, and other gaming products. These services are intended for entertainment purposes.

1.2 Legal Enforceability

These terms have been drawn up in accordance with applicable laws of Bangladesh. Bangladesh law shall govern any disputes that may arise.

02 Account Registration & Eligibility

To create an account on nbage, all of the following conditions must be met:

• Must be at least 18 years of age
• A valid mobile number and accurate personal information must be provided
• Only one account per person is permitted
• Multiple accounts sharing the same IP address, device, or payment method are strictly prohibited
• One family member may not operate another's account on their behalf

2.1 KYC Verification

For security purposes, nbage may request a national ID, passport, or other government-issued document for identity verification at any time. Completing KYC is mandatory before making a withdrawal.

2.2 Account Security

Keep your password and login credentials strictly confidential. If you suspect any unauthorised access to your account, notify nbage support immediately.

03 Betting Rules

The following rules apply at all times when betting on nbage:

3.1 Bet Cancellation Conditions

Bets may be cancelled and stakes refunded in the following circumstances:

• If an event or match is cancelled
• If incorrect odds are published due to a technical error
• If a match is postponed by more than 24 hours from its scheduled time
• If nbage detects an error in the betting market

3.2 Settled Bets

Once a bet is confirmed, it generally cannot be changed or cancelled. The cash-out option may only be used where that feature is available.

04 Payment & Withdrawal Policy

The following rules apply to all deposits and withdrawals on nbage:

4.1 Deposit

• Minimum deposit: ৳10
• Accepted methods: bKash, Nagad, Rocket, Bank Transfer
• Deposits are processed instantly
• No commission on deposits

4.2 Withdrawal

• Minimum withdrawal: ৳50
• Daily maximum withdrawal: ৳5,00,000
• KYC must be completed before making a withdrawal
• First withdrawal must be made via the same payment method used for the deposit
• Processing time: typically 5–30 minutes

4.3 Reasons for Withdrawal Rejection

A withdrawal may be declined or placed on hold in the following circumstances:

• If KYC verification has not been completed
• If the wagering requirement for a bonus has not been met
• If fraudulent activity is suspected on an account
• If evidence of multiple account usage is found

05 Bonus Policy

Nbage offers a variety of bonuses. Each bonus comes with specific terms that you should read carefully before accepting.

5.1 Welcome Bonus

• 200% bonus on first deposit (up to ৳5,000)
• Your first deposit must be made within 7 days of registration to qualify for the bonus
• Wagering Requirement: Bonus amount ×20
• Wagering completion deadline: 30 days

5.2 Reload & Cashback Bonuses

• Weekly Reload Bonus: Up to 50% of deposit
• Loss Cashback: 10% of weekly net losses
• Refer-a-Friend: ৳500 per successful referral

5.3 Bonus Abuse

Using multiple accounts or another family member's account to abuse bonus offers will result in cancellation of all bonuses and suspension of the account.

06 Prohibited Activities

The following activities are strictly prohibited on nbage:

• Creating or operating an account under a false identity
• Operating multiple accounts under the same individual
• Use of software bots or automated systems
• Attempting to exploit technical glitches on the platform
• Using an account for money laundering purposes
• Unauthorized access to another member's account
• Attempting to manipulate odds or outcomes
• Threatening or abusive behavior

07 Privacy & Data Protection

Protecting your personal information is one of nbage's top priorities. We never sell your data to third parties.

7.1 What Information We Collect

• Name, mobile number, date of birth
• Payment information (in encrypted form)
• Device Information & IP Address
• Gaming history & preferences

7.2 Purpose of Data Use

• Service Delivery & Improvement
• Fraud Prevention
• Compliance with regulatory authorities
• Personalized Offers & Communications

For more details, visit our Privacy Policy Read.

08 Account Suspension & Termination

Nbage reserves the right to suspend or permanently close an account for the following reasons:

• In the event of a Terms & Conditions violation
• Where evidence of fraud is found
• Upon instruction from a regulatory authority
• Extended inactivity (more than 12 months)

8.1 Cancellation at the Member's Request

You can close your account at any time. If you contact support and have a remaining balance, you will be given the opportunity to withdraw it first.

8.2 Inactive Accounts

An account will be marked "inactive" after 12 months of no activity. A monthly maintenance fee may be deducted from inactive accounts.

09 Responsible Gaming

Nbage treats responsible gaming as a core value. We want every member to play with enjoyment and in a controlled manner.

9.1 Available Tools

• Deposit Limit: Set your own daily, weekly, or monthly limits
• Session Timer: Automatic logout after a set period of inactivity
• Self-Exclusion: Temporarily or permanently lock your account
• Reality Check: View your regular win/loss statement

10 Dispute Resolution

If you have a dispute regarding a betting outcome or transaction, please follow the steps below:

1. Email support@nbage.click within 72 hours of the incident
2. Provide a detailed description of the issue along with screenshots and any relevant information
3. Nbage will provide an initial response within 5 business days
4. Complex cases may take up to 15 business days to resolve

Nbage's decision is considered final; however, you will have the opportunity to seek a resolution through discussion.

11 Amendment of Terms

Nbage reserves the right to modify these terms, in whole or in part, at any time. When changes are made:

• A notice will be published on the website
• An SMS may be sent to your registered mobile number
• Continued use of the platform after any changes will be considered acceptance of the updated terms
• We will endeavour to provide at least 7 days' notice before any major changes